Last updated: 3 October 2026
This notice describes the information handled when you send a project inquiry through this website.
Information you provide
The inquiry form asks for your name, company, work email, country or region, phone or WhatsApp number, and project details. Project details may include product family, estimated quantity, material preferences, requirements, and files you choose to upload.
Inquiry source information
To understand how inquiries reach us, the website records source details such as the first landing page, inquiry page, referring page, the quote link selected, campaign parameters in the URL, and your browser language. The source information is kept in browser storage for attribution; campaign and referral details may remain in your browser until cleared, while quote-link details are session-based.
How we use and store inquiry information
We use the information you submit to review, respond to, and manage your project inquiry and related business communications. Inquiry records are stored in this website’s WordPress system. Uploaded project files are encrypted before storage and are subject to file-type and size limits shown beside the upload field.
After submission, the website attempts to send an email notification to sales@doratengan.com. Email delivery can be delayed or fail. If you do not receive a response, please contact us directly at that address.
Website hosting and email service providers may process information as needed to operate this site and route inquiry notifications. Access to inquiry records and stored files is controlled through WordPress user permissions.
Retention and requests
Inquiry information is kept in the website system while it is needed to review and follow up on the request and to maintain relevant business records. To ask a question about your information or request access, correction, or deletion, email sales@doratengan.com and include enough detail for us to identify the inquiry.
Updates to this notice
We may update this notice when the website’s inquiry process changes. The date above indicates the latest update.
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